This Privacy Policy describes how Chaos to Order (a DBA of Resilient Living, LLC) (“we,” “us,” or “our”) collects, uses, and safeguards your personal information when you use our website and services.

We are committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect

We may collect and process the following types of personal data:

Personal Identification Information

Name, email address, phone number, mailing address, property address, and any other information you voluntarily provide when requesting services.

Usage Data

Information about how you interact with our website, including IP address, browser type, device information, and usage statistics.

Service & Transaction Data

Details related to service requests, project information, payment details, and transaction history necessary to provide our services.

How We Use Your Information

We may use your personal information for the following purposes:

To provide and maintain our website and services

To respond to inquiries and provide customer support

To schedule estimates and service appointments

To send SMS, email, or phone communications (with your consent)

To process payments and manage invoices

To improve our website and user experience

To comply with legal obligations and resolve disputes

User Consent & Opt-In

Users provide consent to receive communications from Chaos to Order by voluntarily submitting their information through:

Website contact forms

Estimate requests

Appointment scheduling

Consultation bookings

Other digital opt-in methods

By submitting a form and selecting the applicable consent options, users expressly agree to receive service-related communications and, where separately opted in, occasional promotional messages.

Consent to receive communications is not a condition of purchase.

User information is used solely for communication related to requested services and business updates. We do not use this information for unrelated marketing.

Users may withdraw consent at any time by replying STOP to SMS messages, clicking the unsubscribe link in emails, or contacting us directly.

How Information Is Obtained and Used

Information is collected when users:

Fill out a form on our website

Request an estimate or consultation

Schedule a service

Engage with our services

Collected data may include name, phone number, email address, property details, and service interests.

This information is used only to:

Provide service updates

Schedule appointments

Send reminders and notifications

Respond to inquiries

Communicate regarding requested services

We do not sell personal information.

Messaging & Data Rates Disclosure

Message and data rates may apply for SMS or mobile communications sent by Chaos to Order. Charges depend on your mobile carrier plan. You are responsible for any fees billed by your mobile provider.

Message frequency may vary depending on your interaction with our business. Consent to receive SMS messages is not a condition of purchase.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us at (208) 875-5133.

User Rights

Users have the right to:

Request access to their personal data

Request correction of inaccurate information

Request deletion of their information

Withdraw consent for communications

Opt out of marketing messages at any time

Requests may be submitted through our contact page or by replying STOP to SMS messages.

Mobile Information Sharing Statement

Chaos to Order does not share, sell, rent, or trade mobile phone numbers or SMS opt-in data with third parties for marketing purposes.

Mobile information is used strictly for communication related to requested services and updates that the user has consented to receive.

Carrier Liability Disclaimer

Mobile carriers are not responsible for delayed or undelivered messages. Delivery is subject to effective transmission by your mobile service provider and is not guaranteed.

Age Restriction (18+)

Our services and communications are intended only for individuals 18 years of age or older. By submitting personal information, users confirm they are at least 18 years old. We do not knowingly collect information from individuals under 18.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device.

You may adjust your browser settings to refuse cookies; however, doing so may limit access to certain website features.

How We Share Your Information

We do not sell or rent personal information to third parties. We may share information only in the following circumstances:

With service providers or vendors who assist in delivering our services

As required by law, regulation, or legal process

To protect the rights, privacy, or safety of our company, customers, or others

Data Security

We use appropriate technical and organizational measures to safeguard personal data against unauthorized access, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure.

Invoices

Invoices are sent electronically via secure payment systems.

Payment Methods

We currently accept checks, cash and PayPal (where applicable).

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

Chaos to Order
Email: [email protected]
Phone: 208-875-5133
Website: https://chaostoorderpros.com